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General

FREQUENTLY ASKED QUESTIONS

How Do I Initiate A Return Or Exchange?

You can initiate a return or exchange by visiting our website and following the prompts.

What is The Return/Refund Policy?

We offer a one-time exchange policy. For returns, products must be unused and unwashed, with all tags should be intact. We will pick up the return package in 2 - 5 business days from the date the request was placed.

NOTE: IF YOU ARE RETURNING AN ORDER, PLEASE RETURN IT IN ORIGINAL PACKAGING ONLY.

If the reverse pick-up option is not available at your location, you will have to self-ship the products to us by any reliable courier service after raising a return request.

The package should be addressed to our warehouse location: H-120-121-122, Laxmi Narayan Industrial Estate, Udhana Road, BRC Compound, Surat, 394210

Can I Get More Information About A Product Before Purchasing It?

Absolutely! Feel free to contact us via WhatsApp or email for any product-related queries. We're here to help!

What Should I Do If I Received A Damaged Or Defective Product?

If you receive a damaged or defective product, please contact our customer support team immediately for assistance and further instructions on how to proceed.

How Long Will It Take To Receive My Order?

Delivery times may vary depending on your shipping location and the shipping method chosen. Typically, orders within India are delivered within 5-7 working days.

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